20 Lessons On the Road to 20 Years in Business

Nineteen years ago, my Director of Finance role was being relocated to Florida. After family discussions, I knew moving wasn’t an option. The safe choice would’ve been to find another job with a steady salary and benefits—but instead, I decided to take a leap. In 2005, with no big savings but plenty of determination, I […]

The Hidden Cost of “Good Enough” Accounting: Why Growing Firms Need to Level Up Their Back Office

When growth outpaces your financial infrastructure, it doesn’t just hurt your margins—it limits your decision-making, hiring, pricing strategy, and exit options. In the early days of your business, you were scrappy. You built your firm from hustle, grit, and client relationships. A generalist bookkeeper, some templates in QuickBooks, and a few spreadsheets were “good enough.” […]

“You Can’t Fix What You Can’t See”: The Financial Blind Spots Holding Back Your Services Firm

Most growing firms aren’t failing because of sales or delivery—they’re flying blind when it comes to margins, cash flow, and financial accountability. If you’re leading a successful services business—an accounting firm, marketing agency, law office, or consultancy—you’re probably great at solving your clients’ problems. But when it comes to your own back office, things feel… […]

From Bookkeeping to Business Intelligence: The Back Office Shift That Separates $2M Firms from $10M Firms

If your finance function only tells you what happened last month, you’re already behind. When you first started your firm—whether in accounting, law, consulting, creative services, or IT—you didn’t need much. A good reputation, a few referrals, a strong work ethic… and a QuickBooks login. But now your business has a team, overhead, growth plans, […]